Frequently Asked Questions
Everything you need to know about shopping with Bestic
What are your standard shipping times?
We process orders within 1-2 business days. Standard domestic shipping typically takes 3-5 business days, while international shipping may take 7-14 business days depending on your location.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition. Please contact our support team to initiate a return request.
Which payment methods do you accept?
Bestic accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery windows are calculated at checkout based on the destination and package weight.
How do I contact customer support?
Our dedicated support team is available Monday through Friday via email at [email protected] or through our live chat feature on the website.